Warranty Range
Chanmag gives one-year warranty after the machine is delivered to buyer. The warranty terms do not include the natural disaster, improper operation, without regular maintenance, consumable parts and human factors. If the client causes the machine damage according to the instruction manual to do the operation during the warranty period, Chanmag will provide the free service of repair, replacement of necessary components. .
Range of Chargeable Repair Service
If the one of following event happened within warranty period, or machine damage & need to repair after warranty period expired, our company will charge related repair cost as per company rules, kindly excuse us for this inconvenience:
1.Due to wrong handle or abuse by customer themselves, or machine broken caused by outer force. Such as : machine placed at position is unsafe, connected with wrong voltage, operation, clean, maintenance did not follow content of instruction manual, or use improper utensil or machine tools to operate the machine, etc.
2.After it has been judged that machine inappropriate to modify or repair at place out of our company, or if there is broken happened within warranty period, did not inform our company and buyer to take apart parts for repair, or changed with improper spare parts by themselves.
3.Damage was happened during customer to transport machine by themselves.
4.Consumable machine parts listed on this warranty letter.
Consumable Parts of This Machine
When you encounter problems with the machines sold by our company, you can directly call or write to our sales staff or local distributors for assistance in maintenance.
Please inform us of the machine model, serial number, date of manufacture, and the problems encountered by the machine at the time of contact, so that we can make preliminary records and judgments. After clarifying all the conditions and confirming the damage point, we will provide relevant necessary technical support and parts replacement assistance as soon as possible.

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